Shipping policy

Quebec and Ontario
Free shipping with any purchase of $125 or more before taxes, everywhere in Quebec and in Ontario with the exception of remote areas, the Magdalen Islands and Kuujjuaq.

Flat rate delivery small items of $3.95 applicable for Fabric Wallet, personalized Fabric Wallet, pacifier clips and $5.95 for comforters, lslippers and hats (without tracking number – delivery times between 2 and 20 working days*). 
Flat rate shipping of $9.95 for other products (with tracking number – delivery times between 1 and 5 working days*). These rates do not apply that not for regionsremote. We will communicate with you the case applicable.

Rest of Canada
Small items flat rate shipping of $3.95 applicable for Fabric Wallet, personalized Fabric Wallet, pacifier clips and $5.95 for comforters,slippers and hats (without tracking number – delivery times between 2 days and 20 working days*). Flat rate delivery of $19.95  for other products (with a tracking number - delivery times between 3 and 6 working days*). These rates do not apply for remote areas.. We will contact you if necessary.

Delivery territories in Canada
We ship anywhere in Canada except Prince Edward Island, Newfoundland, Labrador, Yukon, Northwest Territories and Nunavut. Certain remote areas in other Canadian provinces and territories are also excluded.


International
We ship to the following countries, USA, France, Belgium, Australia, Portugal, Italy…

Customers are responsible for additional shipping costs, including customs fees, duties and customs brokerage fees that may be payable for international shipments.

Collect your order for free
Customers of the Estrie or the surrounding area can pick up their order free of charge directly at my workshop in Eastman. Please use code PICKUP when purchasing. An email will then be sent to you when the order is ready.

RETURNS/EXCHANGES POLICY
See Terms of service for this purpose.

SALE ITEMS
Discount codes are not applicable on previous purchases. Only one code per order. Items purchased on sale or with a promotional code are not eligible for return as they are considered final sale. However, items purchased at the current price may be refunded or exchanged.

 

MANUFACTURING DELAYS
Each Sauge & co item is made to order, here are the deadlines for each category.

  • Fabric Wallet: 3 to 5 working days
  • Personalized Wallet: 10 to 14 working days
  • Custom pillow: 10-20 working days
  • 6-ply coverage: 3-5 business days
  • Cover lined: 3-10 working days
  • Pacifier and comforter attachment: 3 to 5 working days
  • Slippers and hat: 10 to 14 working days
  • Moon pillow: 3-5 working days

Please note that during busy periods such as during promotional codes and during holidays, delays may increase by 5 days.

You need your item faster to offer as a gift, do not hesitate to write to us at saugeco@gmail.com to let us know, we will do our best to accommodate you.